Accessibility

Lord Dufferin Centre Values a Barrier-Free Community

ACCESSIBILITY

Statement of Commitment

Lord Dufferin Retirement Residence is committed to ensuring equaI access and
participation for people with disabilities. We are committed to treating people with
disabilities in a way that allows them to maintain their dignity and independence. We
believe in integration, and we are committed to meeting the needs of people with
disabilities in a timely manner. We will do so by removing and preventing barriers to
accessibility and by meeting our accessibility requirements under Ontario’s accessibility
laws (Accessibility for Ontarians with Disabilities Act-AODA, 2005).

We welcome your Feedback
lf you encounter any accessibility barriers on our website or have suggestions on how we
can improve, please let us know. Your feedback is important to us. Please offer detailed
information or communication barriers you have encountered, such as:
o lnaccessible website
o Text size too small in publications
o Signage with poor colour contrast
o  Lack of information in accessible and/or alternative formats

Feel free to provide specific details about any challenges you may have faced. lf you require
further assistance, please contact us directly:
o Phone: (519) 941-8433
o Email: dkholwell@lorddufferincentre.ca

 For details on our AODA Policy, click HERE